Johnny_P wrote: ↑Mon Jul 06, 2020 11:54 am
Attempting to buy IKEA wardrobes. This is now the third try. Their phone ordering person couldn’t help me with pick up in store. In store guy couldn’t do anything other than place a delivery order. So I went on their website and line by line checked stock. So now I’m gonna attempt to buy the items they have in stock so I’m not waiting over a month due to one shoe rail being OOS.
This is infuriating.
IKEA, despite it's size and inventory complexity is a complete disaster with ordering. Shockingly bad.
We ordered an outside dining set that we couldn't pick up in the store, despite it being in stock. Ok....so they blew 3 separate delivery dates when

called and blew them up. Turns out they "didn't know where the table was and had no idea when it was coming in stock", so they were just going to keep setting and blowing delivery dates until the table eventually came in stock and they could deliver.
We cancelled.
I like IKEA products, and will continue to buy from them, but only if I can buy it in the store...and can get my hands on it. They're online inventory system is pretty inaccurate from my experience, which is even more
